Answers to all your questions about 78bet

Yes, but you need to meet the wagering requirement on the bonus first. At 78bet the wagering requirement is 25x and it is calculated only on the bonus amount. For example, if you receive a ৳1,500 bonus, you must place a total of ৳37,500 in bets before you can withdraw. Once that requirement is met, any winnings earned from the bonus can be withdrawn in full.

At 78bet, withdrawals are typically completed within 10 to 45 minutes. bKash, Nagad, and Rocket are processed the fastest. Bank transfers may take a little longer due to the bank's own processing procedures. There may be slight delays late at night or during busy periods, but the team always works as quickly as possible.

First, wait 45 minutes. If the money still has not arrived, make sure your account verification is complete and that your withdrawal method details are saved correctly. If everything looks correct, contact us via live chat or at [email protected] and include your transaction ID — the support team will look into it promptly.

The minimum withdrawal amount at 78bet is ৳800. Withdrawals below that amount are not possible. Please make your request once you have enough balance. This same limit applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer.

No. For security reasons, 78bet only sends money to a payment number registered in the player's own name. Your bKash, Nagad, or Rocket number must match the name on your national ID. If you provide a number in a different name, the withdrawal request may be rejected.

78bet can be played on any modern smartphone, tablet, or computer. The site works fully on both Android and iOS. There is no need to download a separate app; the full experience is available directly from your browser. Best performance is on Chrome, Safari, and Firefox.

First, clear your browser cache. In Chrome, go to Settings → Privacy → Clear browsing data. Then refresh the page. If the problem persists, check your internet connection or try switching from mobile data to Wi-Fi (or the other way around). Keeping your browser up to date generally reduces loading issues.

Yes, all 78bet games — slots, live casino, sports betting, fishing games — are fully available on mobile browsers. The site is built with a mobile-first design, so all buttons and menus are easy to use on smaller screens.

On Android, open 78bet.beer in Chrome, tap the three-dot menu at the top right, and select "Add to Home screen". On iPhone, tap the Share button in Safari and choose "Add to Home Screen". This lets you open it directly from your home screen just like an app.

Once your connection is restored, log back in and check "My Bets" or your game history — the round result is saved on the server. For live sports betting or live casino rounds, the platform automatically determines the outcome in the event of a disconnection. If you notice any discrepancy, let us know via live chat.

78bet has four VIP tiers: Bronze (weekly cashback up to 0.2%), Silver (up to 0.5%), Gold (up to 0.8%), and Platinum (up to 1.0%). Higher tiers come with additional benefits including faster withdrawal priority, exclusive offers, and dedicated support.

Playing regularly and staying active is the key. The more consistently you play, the faster you can advance to the next tier. Your activity is taken into account at every stage — from Bronze to Silver, Silver to Gold, and Gold to Platinum.

At the end of each week, a fixed percentage of your total bets for that week is returned to your account. For example, Platinum members receive cashback of up to 1.0%. Cashback is added directly to your balance and can be used or withdrawn — subject to applicable terms.

Yes. Higher-tier VIP members get priority on withdrawals, receive invitations to exclusive promotional offers, and have access to customized support. Platinum members also have a dedicated support channel that is not available to regular members.

Never. No 78bet support representative will ever ask for your OTP, bKash PIN, Nagad PIN, or Rocket PIN. If anyone asks for this information by phone or message, it is a scam. Keep this information completely private and never share it under any circumstances. If you are suspicious, contact us immediately via live chat.

Use a password of at least 10–12 characters that includes uppercase letters, lowercase letters, numbers, and special characters (#, @, !, etc.). Do not use your name, date of birth, or phone number as a password. Do not reuse a password you use for your bank, email, or other sites. It is a good idea to change your password every few months.

Always check the correct URL in your browser's address bar — 78bet.beer. Phishing sites often use a similar design but have small differences in the URL (such as extra numbers or characters). Look for the HTTPS lock icon; if it is missing, do not log in. Instead of clicking links received on social media or messages, type the URL directly into your browser.

Change your password immediately and notify us at [email protected] or via live chat. The support team will help temporarily lock the account and review any suspicious activity. Also change the passwords for your email and payment accounts, and log out of any unrecognized devices.

78bet uses SSL encryption technology, which keeps your login details, personal data, and transaction information secure. All payment processes are completed through encrypted channels. Your information is never sold to third parties.

On the login page, click the "Forgot password?" option and enter your registered email or phone number. A reset link or OTP will be sent to you. Use the link or code to set a new password. If you have trouble, contact [email protected] and include your account verification details.

Yes. To become a member at 78bet you must be at least 21 years old. Enter your correct date of birth at registration. Your national ID may be requested during verification. This platform is strictly prohibited for minors.

First, make sure Caps Lock is off. Clear your browser cache and cookies and try again. Try logging in on a different browser or in incognito mode. After multiple failed attempts your account may be temporarily locked — in that case, write to [email protected] or get help via live chat.

No. Each person may only hold one account. Creating multiple accounts is a violation of the rules and can result in all accounts being closed and any accumulated balance being forfeited. A single account gives you access to all games and benefits.

For personal information changes, go directly to your account settings for anything that can be updated there. Changing core identity details such as your name may require assistance from the support team for verification. Send your request to [email protected] and provide the necessary documents.